Office of the Attorney General
In response to the coronavirus (COVID-19) pandemic, the Office of the Attorney General (OAG) is teleworking until at least April 27 to keep OAG staff safe, reduce exposure and transmission of the virus, and continue to ensure seamless delivery of legal services for District residents. You can access OAG services online and over the phone during our telework period at:
- Website: oag.dc.gov
- Email: [email protected]
- Phone: (202) 727-3400
- Fax: (202) 347-8922
- TTY: (202) 727-3400
More information about COVID-19 is at: www.oag.dc.gov/coronavirus
If you are a victim of a scam, or have been overcharged, or otherwise have been treated unfairly by a business, contact OAG’s Office of Consumer Protection at (202) 442-9828, [email protected], or fill out an online consumer complaint form.
The District of Columbia Department of Insurance, Securities and Banking (DISB) warns District residents to be on the alert for scams during the public health emergency. During times of heightened fear and stress, it is not unusual for people to let their guard down. This may be the case during the COVID-19 pandemic.
Scammers can take advantage of these unusual circumstances to steal your money and sensitive, personal information. Three common ways they do this are through email phishing, charitable contribution requests, and medical supply sales. Learn more at https://disb.dc.gov/node/1468871.
The Office of the People's Counsel (OPC)
The Office of the People's Counsel (OPC) is the statutory advocate for DC consumers of electric, natural gas, water, and local phone services. During the COVID-19 pandemic, OPC is responding to residents' complaints remotely and resolving various issues related to utility service and billing. This includes the increasing number of calls from scammers who wrongfully claim to be from the utilities. You can file a complaint via phone or online.