STAY HOME DC | Closure of Non-Essential Businesses
Restaurants, Bars, and Entertainment Facilities
Mass Gatherings: On March 24, in order to slow the spread of the COVID-19 novel coronavirus, Mayor Bowser issued an order that requires temporary closure of the on-site operation of all non-essential businesses and prohibits gatherings of 10 or more people.
- Restaurants & Taverns: Through June 8, restaurants, cafes, coffee/tea shops, bars, and other food service locations offering only delivery, grab-and-go, and carryout can stay open.
- Retail Establishments: Grocery stores and certain retail establishments may remain open. Please see the Mayor’s order for additional information
- Nightclubs, Multi-Purpose Facilities, Health Clubs, Health Spas, Massage Establishments, and Theaters: Such establishments must suspend operations as of March 17, 2020.
- Alcohol Beverage Regulation Administration (ABRA): Check ABRA websites for updates.
Alcohol Delivery: ABC-licensed restaurants and taverns are able to sell beer, wine, and spirits for carry-out and/or delivery to DC residences in conjunction with the purchase of one or more prepared food items. Before an eligible restaurant or tavern may sell beer, wine, and spirits in closed containers for carry-out and delivery, they must register with ABRA—no exceptions. Registration can be completed in five (5) minutes or less.
DC Government Operations
(Washington, DC) While the District of Columbia Government began modifying its operations starting Monday, March 16, in order to mitigate the spread of the coronavirus (COVID-19), the District government wants residents to know that it will continue to deliver essential services and keep the majority of its systems and services operating. This modified schedule and service adjustments below are now in effect through June 8, 2020. Read more.
Operations and Infrastructure
District Department of Transportation (DDOT)
DDOT remains open, with most staff teleworking through Sunday, June 7. Programs that will maintain normal operations are:
- Capital Bikeshare continues regular operations.
- Construction work continues in the District’s public space. Residents should adhere to Emergency No Parking signs.
- Public space permit distribution continues through DDOT’s Transportation Online Permitting System. DDOT Public Space Regulation Division at 1100 4th Street NW in-person services are unavailable to the public effective Wednesday, March 25.
- DDOT continues to maintain trees in the public space.
- Rush hour parking restrictions are suspended.
- Rush hour reversible lanes operations on Connecticut Avenue and 16th Street NW are suspended.
- DC Circulator service is as follows:
- Circulator bus fare is free. Passengers are asked to board and exit through the rear of the bus. However, persons in wheelchairs will continue to board at the front door.
- Circulator bus service on the National Mall route is suspended.
- Effective Tuesday, April 7, DC Circulator will operate weekdays from 6 am – 9 pm and weekends 7 am – 9 pm, for essential trips only.
- The DC Streetcar will operate Monday – Friday 8 am – 10 pm and Saturday – Sunday 8 am – 8 pm, for essential trips only.
Department of Public Works (DPW)
- Trash and recycling collection will continue as scheduled.
- Residential mowing continues but may be delayed.
- Residential street sweeping is suspended.
- Ticketing for safety violations (e.g., blocking a fire hydrant) continues.
- The following ticketing is suspended:
- Emergency no parking violations (vehicles will be relocated without charge and will not be ticketed)
- Expired district license plates and inspection stickers
- Expired residential parking permits
- Expired meters
- Vehicle booting and towing is suspended.
- Document shredding is suspended. Residents are encouraged to place non-sensitive documents directly in recycle bins without using plastic bags.
- All resident solid waste drop-offs, including hazardous waste and e-cycling, are suspended.
- Resident mulch pick-up is suspended.
- Food waste drop-off is suspended, if the farmers’ market where it occurs has also suspended its operations.
Department of Consumer and Regulatory Affairs (DCRA)
DCRA remains open, with most DCRA staff teleworking through Sunday, June 7. Programs that will maintain normal operations are:
- In-person licensing will continue at 1100 4th Street, SW; however, customers are encouraged to apply for and renew business licenses, form LLCs and register corporations online
- In-person building permits will continue at 1100 4th Street SW; however customers are encouraged to conduct plan and permit reviews as well complete the full certificate of occupancy application process, online.
- Inspections can also be scheduled by phone and online, including inspections related to housing code violations, illegal construction, and vacant buildings.
- Consumer protection complaints will continue to be investigated, and DCRA encourages residents to report fraudulent and illegal behavior on its website.
- Building Inspections will continue to be conducted; however, the agency will provide limited abatement services. Residents who encounter an imminent building safety issue, such as an unstable structure, should contact the District’s Homeland Security and Emergency Management Agency.
Department of Energy and the Environment (DOEE)
DOEE remains operational, with most DOEE staff teleworking through Sunday, June 7, 2020. Programs that will have modified operations are:
- Energy assistance centers located at 2100 Martin Luther King Avenue, SE and 1207 Taylor Street, NW will be closed to the public; however, residents can still complete an online application by visiting doee.dc.gov/liheap.
- Residents seeking energy assistance can apply online at doee.dc.gov/energyassistance.
Residents should note that major utilities have indicated they will not disconnect services during this emergency period.
Department of Motor Vehicles (DMV)
DC DMV remains operational with most necessary services provided online. All in-person services at DC DMV locations are currently closed through the duration of the public health emergency. Although most employees are working remotely, DC DMV online services remain available, and customers are encouraged to use online options by visiting dmv.dc.gov.
- DMV has extended the expiration date for all documents expiring March 1 through the duration of the public health emergency, including driver licenses, identification cards, vehicle registrations, inspections, ticket payments and ticket adjudication responses, until June 29.
- All driver licenses, vehicle registrations, and vehicle inspections scheduled to expire have been granted a waiver without penalty until DC DMV reopens at full operating capacity.
- All tickets will remain in their current status for the duration of the public health emergency, and no additional penalties will be added during this period. In the interim, the public is encouraged to request adjudication and pay tickets online.
- Additionally, all driver license suspensions and revocations will be paused until DC DMV returns to full operating capacity.
Department of For Hire Vehicles
DFHV remains operational, with most DFHV staff teleworking through Sunday, June 7. Programs that will maintain normal operations are:
- Senior Med Express
- Non-Emergency Medical Transportation
Taxi-to-Rail will continue to operate and will remove the current geographic restrictions, meaning residents can be picked up from anywhere East of the River and taken to approved locations (Metro stations and grocery stores). Residents will continue to have access to four trips per month.
Department of Insurance, Securities and Banking (DISB)
DISB remains operational, with most DISB staff teleworking through Sunday, June 7. Programs that will have modified operations are:
- DISB will not have in-person customer access.
- Individuals who would like to file a complaint related to insurance problems, questionable investment practices (e.g. Ponzi and pyramids schemes), consumer credit service organizations, money lenders (in person and online), mortgage lenders/brokers, and student loan services may do so via the DISB website (disb.dc.gov), or by contacting the department at [email protected] or (202) 727-8000.
Health and Human Services
Department of Aging and Community Living (DACL)
The Department of Aging and Community Living remains open. We will continue to provide some services as usual. However, there may be changes to how other services are provided.
How does this impact what we do?
- Senior Wellness Centers and Community Dining Sites – modified.
- Activities at Senior Wellness Centers and Community Dining Sites are suspended.
- Beginning March 23, 2020, all meal sites will be converted to home delivery for current participants.
- Social and Recreation Programs – suspended. This includes group trips, in-person fitness classes, and other wellness activities.
- Adult Day Health Programs – suspended.
- Effective March 20, 2020, Adult Day Health Programs are suspended.
What else are we offering to meet your needs?
- Information & Referral/Assistance – Residents may call (202) 724-5626 to learn more about DACL’s operating status, programs, and services. If you or someone you know is 60+ years old and needs a meal, please give us a call for referral. Phone lines are answered Monday – Friday, 8:30am – 4:30pm.
- Adult Protective Services (APS) – To report allegations of abuse, neglect, self-neglect, and/or exploitation of vulnerable adults, please call the APS Hotline at (202) 541-3950, available 24-hours 7-days a week.
- Regular Reassurance Calls – Current participants of DACL-funded senior programs should expect to receive reassurance calls on a regular basis from their lead agency or case managers during this time. Call (202) 724-5626 for more information.
Our employees are taking precautions to keep themselves healthy and limit the spread of infections like regularly washing their hands, cleaning facilities more frequently, and reducing close contact with each other and residents. Employees have been asked to let their supervisor know immediately if they feel sick. Where should you go if you have questions? For questions about any of the services we provide and information on any future changes, please contact us at 202-724-5626 or [email protected].
Department of Human Services (DHS)
DHS remains open and will continue to support residents in need of assistance across the District during the period of modified operation. Modifications to DHS’s Primary services are as follows:
Access to Emergency Shelter – All low-barrier shelters, family shelters, and shelters serving youth will remain open.
- Starting Monday, March 16, low-barrier shelters will extend daytime hours through Monday, June 8, 2020.
- Families seeking access to homeless services should call the DC Shelter Hotline at (202) 399-7093 or 311 at any time of the day or night. The Virginia Williams Family Resource Center will be closed to the public for in-person interviews until Wednesday, April 1.
- Anyone in need of shelter can call the DC Shelter Hotline at (202) 399-7093 or 311 at any time of the day or night.
- Effective immediately, the Downtown Day Services Center and the Adams Place Day Center will be closed until Wednesday, April 1, to help mitigate the spread of COVID-19.
- Zoe’s Doors Youth Drop-In center located at 900 Rhode Island Ave NE will remain open as well as the Sasha Bruce Youth Drop-In Center at 741 8th Street, SE.
Transportation: Transportation to emergency shelter is provided to anyone experiencing homelessness in the District. To request transportation, contact the Shelter Hotline at (202) 399-7093 or by calling 311.
Homeless Service Outreach: Outreach Workers are continuing to provide services to people experiencing homeless with a focus on welfare checks, connection to medical support, and providing life-saving supplies such as hand sanitizer, blankets, etc.
Eligibility for Public Benefits:
- Customers who receive Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF), Medicaid, Alliance, and other public benefits provided by DHS, do not need to take any action at this time to continue receiving existing benefits that would otherwise expire on March 31 or April 30. Those benefits will be automatically extended.
- For new applications for SNAP, TANF, Medicaid, Alliance or other public benefits, please go to dhs.dc.gov or visit our Service Centers to pick up a blank application.
- Applicants can drop off completed applications for benefits at DHS Service Centers and may be contacted by phone as necessary to complete the eligibility process.
- Residents with questions about their benefits should contact the Call Center at (202) 727-5355 from 7:30-4:45 pm.
- Childcare applications and documents can be dropped at the Congress Heights (4049 South Capitol Street, SW) or the Taylor Street (1207 Taylor Street, NW) Service Center(s).
- Staff will call customers for an interview.
- Recertifications will be automatically processed and valid for 60-90 days.
- If a customer with a voucher is requesting a reassignment, that can be processed through the customer’s selected childcare provider, an office visit is not necessary.
Administrative Hearings and Investigative Interviews: DHS will continue to hold administrative hearings and investigative interviews but will conduct these via telephone/video calls. Any court hearings will continue if court remains open.
Case Management: Case management services will continue to be provided across DHS programs by phone or video whenever possible.
EBT Cards: New cards will continue to be distributed through the existing locations at 1649 Good Hope Road, SE and 645 H Street, NE.
Department on Behavioral Health (DBH)
DBH remains open and will continue service to residents, including the following services and programs:
- The 24-hour telephone access to a mental health clinician and 24-hour suicide prevention lifeline as 1(888) 793-4357 is available always and is ready is serve.
- Comprehensive Psychiatric Emergency Program (CPEP) will continue to provide emergency psychiatric services.
- 35 K Street NE Adult Clinic will be open for urgent care services including assessment, counseling and psychiatric evaluation between 8:30 am and 3 pm.
- 35 K Street NE Pharmacy is open for uninsured residents from 8 am to 5 pm. Prescriptions received before 4 pm will be filled the same day.
- Children and Adolescent Mobile Psychiatric Service (ChAMPS will provide on-site immediate help to children facing a behavioral or mental health crisis whether in the home, school or community. Services are geared toward children and youth 6 – 21 years of age.
- Urgent Care Clinic at the Moultrie Courthouse, will be open for easy access to behavioral health services to individuals referred by judges—primarily from misdemeanor and traffic court—who may show signs of behavioral illness, have been diagnosed as mentally ill, or show signs of both mental illness and substance abuse.
- The Community Response Team will continue to respond to adults in psychiatric crisis in the home or community for counseling and transportation to emergency treatment if needed.
Child and Family Services Agency (CFSA)
CFSA remains operational, with most staff teleworking and offices closed to the general public through Monday, June 8, 2020. CFSA will continue to provide essential services and duties to ensure the safety of children in the District, including the following services:
- The child abuse and neglect hotline (202-671-SAFE) will be available to accept reports 24/7.
- Check cfsa.dc.gov for updated information on child protection registry clearances.
Department of Disability Services (DDS)
DDS will remain open, with most staff teleworking through Monday, June 8, 2020. DDS is open to receive documentation necessary to process any pending applications.
Some DDS service operations will be modified as follows:
- The agency will not be taking new applications for Rehabilitation Services Administration (RSA) services during the modified District schedule.
- The Developmental Disabilities Administration (DDA) services will continue to the more than 2,400 individuals we serve through our contracted provider agencies.
- New intakes for DDA can be submitted for urgent need for services.
DC Health and Wellness Center (77 P Street, NE) will be making some temporary changes to services March 30, 2020‒April 3. We remain committed to our community and to help people stay safe and healthy. We will be offering most services through telehealth:
- Sexual health consultations
- Emergency Post Exposure Prophylaxis (PEP)
- Pre-Exposure Prophylaxis (PrEP) starts and routine visits
- Rapid HIV Anti-Retroviral treatment starts
- Prescription refills
- Assistance with benefits and access to other services
Please call us at (202) 741-7692. We are here to help.
If you are in need of emergency treatment, please call us at (202) 741-7692 to make arrangements for treatment.
DC Health Vital Records Division (DCVRD) will be available for the following types of services as of Monday, March 30, 2020:
- Online Certificate Orders - https://dchealth.dc.gov/vital-records (click the "Remote ordering service provider" section for all online ordering options)
- Phone Certificate Orders - 1-877-572-6332
- Mail Birth Certificate Orders - https://www.vitalchek.com/Fax-Phone/DC_Birth_Application.pdf
- Mail Death Certificate Orders - https://www.vitalchek.com/Fax-Phone/DC_Death_Application.pdf
- Mail Certificate Amendment Orders - Email us at [email protected]
- Funeral Home Portal Orders (shipping only) - https://funeralhome.vitalchek.com
Please allow 2-4 weeks for processing time. Shipping times will vary based on shipping method selected by customer.
If you have scheduled an appointment, a representative from DCVRD will contact you to advise next steps. You may call (202) 442-9303 to ask DCVRD related questions.
DC Health Regulation and Licensing Administration Processing Center (HRLA) will be available for mail services only as of Monday, March 30, 2020. If you have scheduled an appointment, a representative from HRLA will contact you to advise the next steps.
As of Monday, March 30, 2020, all HRLA related documents should be mailed to one of the lockboxes listed here. Individuals may also call the Processing Center at 1 (877) 672-2174 to get an update on their pending applications.
In response to the ongoing COVID-19 pandemic, all Health Professional Board meetings are canceled for March and the first week of April. Please check each board's respective website for information on when the next meeting will take place.
DC Health Benefit Exchange Authority (DCHBX)
The DC Health Link is operational and will continue to provide quality services to DC residents and all of its customers. DC Health Link will operate virtually from Monday, March 16 through Monday, June 8, 2020.
- DC Health Link has a special enrollment period for any DC resident who is uninsured. Call (855) 532-5465 and we’ll help you #GetCovered.
- All in-person activities including outreach events have been cancelled.
Schools, Parks, Libraries, and Internet Access
Public Schools and Meal Access
- Information will be shared to families this week about how to receive distance learning packets from their school.
- School buildings will be open with limited staff on weekdays between March 16-24 for students and families to pick up essential items such as books and medication.
- Meals are currently available to any student in the District on weekdays from 10 a.m.–2 p.m. at sites across the District.
Department of Parks and Recreation
All DPR facilities including recreation centers, aquatic centers, playgrounds, parks, athletic fields, courts, and all other outdoor spaces are closed until further notice.
All programs, services, events and permits are also canceled until further notice.
DPR broadcasts #FITDC workouts for residents every weekday at 9 am for seniors and 3 pm for kids on DCN Channel 16 and Mayor Bowser’s social media pages. The video library of the workouts can be viewed anytime.
DPR is sharing recommendations for in-home recreation and hosting virtual programs online.
DC Public Library
DCPL will continue to serve residents through its online digital library available at GoDigital.
DC Public Library locations will close on Monday, March 16 and reopen on Monday, June 8, 2020. All book drops will be locked so residents should keep borrowed items until libraries reopen.
Department of Employment Services (DOES)
DOES remains operational with most staff teleworking through Monday, June 8, 2020. Programs that will continue under modified operations are:
- Office of Unemployment Compensation remains operational, with staff on-hand to process unemployment claims, receive unemployment tax payments, and respond to inquiries via online or by phone.
- Office of Workers’ Compensation remains operational, with staff on-hand to process workers’ compensation claims and respond to inquiries via online or by phone.
- Customer Navigation Center remains open to respond to inquiries and provide information Monday – Friday from 8:30 am – 4:30 pm.
- Mayor Marion Barry Summer Youth Employment Program will continue to work with participants that have not yet certified through email and text notifications with information on how to submit certification documents via the portal. Certification has been extended until April 15, 2020.
DOES notable Closures or Suspended Operations:
- The American Job Centers and the DC Infrastructure Academy will be closed from March 16 to June 8, 2020. We will resume services on Monday, June 8, 2020
- All Classes and Trainings as well as testing and information sessions have been suspended from March 16 to June 8, 2020. We will resume classes and trainings on Monday, June 8, 2020.
- Administrative Hearings Division and Compensation Review Board have suspended all hearings from March 16 to June 8, 2020. We will resume hearings on Monday, June 8, 2020.
Residents can visit the DOES website, does.dc.gov, or call the DOES Navigation Call Center at (202) 724-7000, for information on DOES services and to file unemployment insurance claims.
Public Safety and Justice
The Metropolitan Police Department, the DC Fire and Emergency Medical Services Department, the DC Homeland Security and Emergency Management Agency, the Office of Unified Communications, the Department of Forensic Sciences, and the Office of the Chief Medical Examiner will continue to deliver services as normal.
Department of Corrections (DOC)
The Department of Corrections remains operational, with identified administrative staff now teleworking. In order to protect our residents, staff, and their families, the DC Department of Corrections is suspending all in-person visits, programming, and volunteer activities at its facilities for the entirety of the public health emergency. Video visits will remain operational. All visits with attorneys will cease unless actively in trial. On April 4, DOC issued a medical stay-in-place which limits movement of residents and helps mitigate the possible spread of coronavirus (COVID-19) through DC Department of Corrections facilities.
Office of Neighborhood Safety and Engagement (ONSE)
The ONSE will continue to support residents during the period of modified District operations.
- Pathways Program: All Pathway Ambassadors who are currently enrolled the program will continue to be supported by program staff through modified processes.
- Violence Intervention Initiative: ONSE Violence Intervention Contractors will maintain remote contact with critical community members to assess and address urgent needs. Staff will make face-to-face visits in the event of client emergencies and will respond to incidents of conflict that are deemed critical.
- Family & Survivor Support: The Family and Survivor Support division will continue to provide services to residents of the District of Columbia who have been impacted by violent crime through a modified process.
- School-Based Initiative: While DCPS operates on a modified schedule, ONSE staff will be modifying their approach to remotely support Anacostia High School students enrolled in the ONSE Leadership Academy.
Office of Human Rights
OHR remains operational, with most staff teleworking through June 8, 2020. OHR will not accept in-person complaint filings or receive individuals for in-person intake interviews during this time period.
- Beginning Wednesday, March 18, discrimination complaints may only be submitted to OHR via mail, email, fax, or online intake questionnaire.
- Intake interviews currently scheduled with OHR will be conducted via telephone until further notice.
- For more information, call (202) 727-4559 or email [email protected].
Office of the Attorney General
The Office of the Attorney General remains operational, with most staff teleworking through June 8, 2020. OAG will continue to provide valuable legal services to the District during the period of modified operations.
Child Support Services:
- Intake and enforcement services for child support will continue by phone appointment.
- Child Support can be reached by phone at (202) 442-9900 or email at [email protected].
- Child support payments will continue to be processed as usual.
Consumer and other complaints:
- OAG continues to take complaints by phone, email, and online.
- To report price gouging and other consumer complaints: call (202) 442-9828, email [email protected], or fill out our online form.
- To report workers’ rights violations: call (202) 442-9854.
Department of Housing and Community Development
DHCD will remain open and continue to assist residents in need of support during the period of modified District operations.
- Documents for the Rental Accommodations Division, Rent Administrator, and the Conversion and Sale Division can still be dropped off at 1800 Martin Luther King Avenue, SE at the DC Department of Housing and Community Development and will be processed within three business days.
The Housing Resource Center will not be open for walk-in consultations during the District’s adjusted operating hours.
Office of the Tenant Advocate
The Office of the Tenant Advocate remains operational, with most staff teleworking through to June 8, 2020. Tenants seeking legal, education or outreach services should contact the Office of Tenant Advocate either electronically, through the web-based “Ask the Chief Tenant Advocate” link or by calling (202) 719-6560.
Residents should continue to check coronavirus.dc.gov for the latest information and guidance.
External Legal Partners/Offices
Federal District Courts
As of March 13, 2020, access to the Courthouse and Annex is restricted to judges, court staff, members of the media, and visitors with official business with the courts.
United States Customs and Immigration Services (USCIS)
If you are ill for any reason, regardless of whether you were exposed to COVID-19, please do not come to appointments.
Public Defender Service (PDS)
Due to the coronavirus, PDS is postponing all external and internal training, including the CPI March training program.
PDS is currently not taking any walk-ins for intake services. Call or visit during regular business hours if you have a criminal matter you want to discuss – for example, an outstanding District of Columbia arrest warrant or District of Columbia criminal record sealing. PDS offers case advice and training to attorneys who take court-appointed cases in the District of Columbia local court system. If you need assistance, please call Toll-free: (800) 341-2582 | Phone: (202) 628-1200 for intake and any other services.
Court Services and Offender Supervision Agency (CSOSA)
CSOSA remains in operation, although some staff are in telework status as a precautionary measure.
Office of Victim Services and Justice Grants (OVSJG)
As of now, all victim service grantees are continuing to provide services, though some have moved to providing services remotely. Grantees will notify OVSJG of any modifications to services. Anyone needing to access victim services in the District should continue to access them through the DC Victim Hotline 1-844-443-5732 and it continues to operate 24/7 by phone, text, and chat.
DC Bar Help Line
The legal information help line is an automated system of recorded messages giving basic information on more than 30 legal topics, finding an attorney, and the availability of free legal services in the District of Columbia. The help line is available 24 hours a day, seven days a week in Amharic, English, French, and Spanish. Those with limited means may receive assistance by calling the D.C. Bar Pro Bono Center's Legal Information Help Line at 202-626-3499.
American University Washington College of Law
The Clinical Program at American University Washington College of Law is closed to new intakes at this time.
Howard Law continues to serve its existing clients and some individual clinics may take on additional clients (though likely very few until August). Howard’s intake line will go to voicemail, which will be checked daily, and all callers will receive a call back within 24 hours. Our intake line is 202-806-8082.
The list of our clinics can be found at: http://law.howard.edu/content/clinical-law-center
African Communities Together (ACT)
ACT is still assisting clients over the phone with limited capacity. They are trying a couple of ways to assist; specifically, those with deadlines. For instance, filling out the application over the phone (240-621-0194) and then mailing it for signature. Telephonic services include: Legal Screening and Consultations, Naturalization/Citizenship, Work Authorization and Adjustment of Status. For information about communities served visit: https://africans.us/
The Asian Pacific American Legal Resource Center (APALRC)
APALRC's office is closed to the public through the end of March 2020. They will reassess and make a decision whether to extend the office closure on/before March 27, 2020. They have stopped all community-based intake and outreach. Client services are being provided via email and telephone. APALRC is continuing to conduct intake on their Multilingual Legal Helpline at (202) 393-3572 X 22. However, no new cases are being taken at this time. Visit APALRC’s website, Facebook, or Instagram regarding its current operating status. https://www.apalrc.org/
(The) Asylum Seeker Assistance Project (ASAP)
The Asylum Seeker Assistance Project (ASAP) is NOT taking on new clients at the moment. Instead, staff are diligently working to reassure clients and strongly encourage them to shelter in place. Clients who have already been connected to legal services will continue to be served via telephone and video chat.
Ayuda provides legal, social, and language access services to low-income immigrants in DC and the surrounding area. Ayuda’s social services include case management, therapy, and emergency services for DC residents. Learn more about Ayuda’s services and operating status during COVID-19 at: https://www.ayuda.com/ayudas-services-covid-19/#1584562295753-c2fd6ac3-d012
Briya Public Charter School
Briya classes are cancelled through March at this time. They will continue to provide immigration consults and client services through Toro Law Firm. This service is for currently enrolled Briya families only and will mostly be conducted by phone. The law firm number is 202-467-8340 and their website.
Catholic Charities of the Archdiocese of Washington
The Immigration Legal Services Program has temporarily suspended walk-in intake at all of their locations. Catholic is putting into place telephonic consultations in order to provide brief legal consultations by phone for both citizenship cases, and other types of immigration matters. Current clients are being served by phone (202) 772-4300 and limited in person. Catholic’s current services and operating status can be found on its website https://www.catholiccharitiesdc.org/
Catholic’s Legal Orientation Program For Custodians (LOPC) of Unaccompanied Minors and community presentations provided under the DCIJLS have moved to providing group presentations through Zoom Web-based conferencing, and individual orientations by phone.
DC Volunteer Lawyers Project
DC Volunteer Lawyers Project’s Domestic Violence & Family Legal Clinics are temporarily changing to call-in clinics. If you need help with a protection order, divorce, custody, or immigration case, our lawyers offer free legal assistance for survivors of domestic violence and caregivers of at-risk children, call (202) 425-7573 Monday, Wednesday, or Friday between 9am-5pm to speak with one of their lawyers or advocates for free. All conversations are confidential. Visit dcvlp.org/clinic for more information.
LAYC’s mental health team will provide “telehealth” video-chat counseling and support services to youth in need. Their case management teams have scheduled diaper pick-ups and drop-offs for young parents and families. In addition, LAYC’s outreach teams have scheduled daily follow-ups and check-ins with youth to help them manage their anxieties and ensure that families have food and basic needs coverage. They will continue to assess these needs and will update their website to share how LAYC youth and families can best be supported. https://www.layc-dc.org/
LAYC’s educational staff are also providing academic advice and support so that their young students stay on track with their studies, including online support for the GED students. LAYC’s housing team has continued to support their homeless youth and developed internal systems to coordinate efforts with government agencies for housing and shelter.
The Legal Aid Society of the District of Columbia
Effective immediately, Legal Aid's Northwest and Southeast offices will be closed to the public until further notice. Individuals seeking legal assistance should call (202) 638-1161. Legal Aid has lawyers and legal assistants available to conduct intakes by telephone and answer questions to the best of our ability. Also, individuals can complete Legal Aid's online intake form, and someone will contact you for further information, as needed.
Rising for Justice
Rising for Justice's office is closed; however, their detention hotline is still operational. Detained DC residents can call for a telephonic intake to see whether their case qualifies or get referred elsewhere. Contact: (202) 424-2271. https://risingforjustice.org/
Torture Abolition & Survivors Support Coalition (TASSC)
TASSC is working remotely but continues its mission to support torture survivors in the DMV and is actively assessing, as needed, adapting to issues posed by COVID-19. TASSC remains able to provide case management, career development services, and psychotherapy/wellness services now using HIPAA compliant video and phone platforms. Their advocacy team is working hard to research and analyze the impact this health crisis will have on their survivors, especially those who are likely to lose their wages and those in detention, such as women and children. Also, TASSC is conducting a survey to identify immediate needs of their clients related to COVID-19 and its consequences and will use this information to find new ways to assist them.
Find the latest about TASSC and their efforts via blog, social media, or call the office at (202) 529-2991. https://www.tassc.org/
.US Committee Refugees and Immigrants (USCRI)
USCRI’s Immigration Legal Services Program offers low-cost, professional legal representation to low-income refugees and immigrants and their families with family- and humanitarian-based immigration matters. Due to the COVID-19 pandemic, USCRI office in Washington, D.C. is currently closed but is still offering phone call consultations until further notice. Call to schedule an appointment at 888-872-0546, or text us at 202-570-4861.
Updates will be provided here: https://www.whitman-walker.org/legal-services. Here is a summary of Whitman-Walker Health Legal Services Program – Immigration/Public Benefits/Discrimination Assistance:
PLEASE NOTE: During the COVID-19 crisis, Whitman-Walker will close some services through 3/31. Legal Services will be conducted remotely and NO walk-in appointments will be conducted from 3/16-3/31. Contact their legal services team electronically at [email protected] or call 202.939.7630. Whitman-Walker’s health centers at 1525 and Max Robinson Center will remain open for primary and community care. Read more at whitman-walker.org/covid19services.
Operating Status by Agency (PDF)
- Alcoholic Beverage Regulation Administration (ABRA)
- Board of Government Ethics and Accountability (BEGA)
- Child and Family Services Agency (CFSA)
- Commission on the Arts and Humanities (CAH)
- Corrections Information Council (CIC)
- Criminal Justice Coordinating Council (CJCC)
- DC Contract Appeals Board (CAB)
- DC Health (DOH)
- DC Housing Authority (DCHA)
- DC Housing Finance Agency (DCHFA)
- DC Public Library (DCPL)
- DC Public Schools (DCPS)
- DC Retirement Board (DCRB)
- DC Water
- Department of Aging and Community Living (DACL)
- Department of Behavioral Health (DBH)
- Department of Consumer and Regulatory Affairs (DCRA)
- Department of Corrections (DOC)
- Department of Disability Services (DDS)
- Department of Energy and Environment (DOEE)
- Department of Employment Services (DOES)
- Department of For-Hire Vehicles (DFHV)
- Department of Forensic Sciences (DFS)
- Department of General Services (DGS)
- Department of Housing and Community Development (DHCD)
- Department of Health Care Finance (DHCF)
- Department of Human Resources (DCHR)
- Department of Human Services (DHS)
- Department of Insurance Securities and Banking (DISB)
- Department of Motor Vehicles (DMV)
- Department of Parks and Recreation (DPR)
- Department of Public Works (DPW)
- Department of Small and Local Business Development (DSLBD)
- Department of Transportation (DDOT)
- Department of Youth Rehabilitation Services (DYRS)
- Deputy Mayor for Education (DME)
- Deputy Mayor for Health and Human Services (DMHHS)
- Fire and Emergency Medical Services (FEMS)
- Health Benefit Exchange Authority (HBX)
- Homeland Security and Emergency Management Agency (HSEMA)
- Metropolitan Police Department (MPD)
- Office of the Chief Medical Examiner (OCME)
- Office of Contracting and Procurement (OCP)
- Office of Cable Television, Film, Music and Entertainment (OCTFME)
- Office of the Chief Technology Officer (OCTO)
- Office of Disability Rights (ODR)
- Office of Human Rights (OHR)
- Office of the Inspector General (OIG)
- Office of Planning (OP)
- Office of Risk Management (ORM)
- Office of the Secretary (OS)
- Office of the Tenant Advocate (OTA)
- Office of Unified Communications (OUC)
- Office of Victim Services and Justice Grants (OVSJG)
- Office of Administrative Hearings (OAH)
- Office of Employee Appeals (OEA)
- Office of Labor Relations and Collective Bargaining (OLRCB)
- Office of Police Complaints (DCPC)
- Office of the Attorney General (OAG)
- Office of the Chief Financial Officer (OCFO)
- Office of the DC Auditor (DCA)
- Office of the Deputy Mayor for Planning and Economic Development (DMPED)
- Office of Neighborhood Safety and Engagement (ONSE)
- Office of the People's Counsel (OPC)
- Office of the State Superintendent of Education (OSSE)
- Office of Zoning (OZ)
- Public Charter School Board (PCSB)
- Public Employee Relations Board (PERB)
- Public Service Commission (PSC)
- Real Property Tax Appeals Commission (RPTAC)
- Rental Housing Commission (RHC)
- State Board of Education (SBOE)
- University of the District of Columbia (UDC)
- Washington Convention and Sports Authority (EVENTSDC)
- Workforce Investment Council (WIC)